Utility

Solution Paper

Download the Utility Solution Paper.
A4 Letter

 

 
In today’s ever-changing environment the utilities industry confronts many challenges. These range from the emergence of green energy, the introduction of the smart grid with smart meters, the emergence of new technologies for compliance risks, and deregulation issues.

SuperSTAR addresses these challenges in innovative ways and provides more competitive solutions for electricity, gas, and water utilities markets. SuperSTAR helps to raise productivity and lower costs, enabling the utilities to conduct their business processes more efficiently.

Internal and external access to data

SuperSTAR covers both an internal and external access to data needs for the utilities market.

For Internal Access it delivers a solution for business analysis, research and production professionals. Business intelligence requirements are highly customizable for internal needs management reports.

For External Access it provides an easily customizable Public Dissemination solution that allows the general public to access publicly available data.

The SuperSTAR platform brings a one-stop Utility Solution that covers four areas.

  • Internal access for business analysis, research and production.
  • Internal access for business intelligence software leveraged by ESRI ArcGIS server solutions for small and large utilities.
  • Internal access for interactive management reports.
  • External access for public dissemination of data with enhanced user experience, instant response, and a large range of visualizations that greatly reduces costs of public dissemination and call centres.

ESRI Integration

Space-Time Research leverages ESRI power seamlessly by integrating with ArcGIS 9.3. The investment made into ESRI is multiplied by our industry-leading business intelligence software to deliver unmatched solutions.

Utilities industry challenges

  • Climate change and new water restrictions put a high pressure on delivering new approaches for technical solutions for accounting water overheads.
  • Regulatory changes present a need for technical solutions for ad hoc complex analysis for professionals, and easier public data dissemination processes.
  • Make utility information and statistics easily comparable and analyzable.
  • New technologies such as smart grid systems will result in increased volume and complexity of data. This complex data will need to be analyzed and simplified then shared to a broader community of users.
  • Make information easily available via a range of interactive and easy-to-use tools.
  • Provide online sharing of a comprehensive range of utility statistics to the public.

Business Benefits

  • Experience and the use of a range of GIS, leveraged with business intelligence solutions for the utilities market, allows them to do computational analysis per geographical area on a broad range of data coming from water, gas, and electricity meters, accounts, and bills. It also enables the discovery of  different trends.
  • Suits both broad public user communities and internal professionals in utility industries.
  • Combines easy-to-use Web access to information via online interactive tools and a professional desktop solution for in-depth analytics.
  • Interactive and visually attractive management access to timely data and organization performance monitoring.
    Business intelligence for instant access to data allowing data-driven decision making.
  • Highly reduced internal servicing costs.
  • Leverage existing investment in GIS by allowing spatial analysis by non-GIS users.
  • Analysis, research and production with easy ‘what if’ analysis to mitigate compliance risks.

Contact Us

To find out how our solutions meet your requirements, please contact us.