Posts Tagged ‘SuperWEB’

SuperTABLE Survey Results

Monday, January 31st, 2011 by Don McIntosh

Results from the SuperTABLE survey are in. We had a fantastic response and I thank all of you who took the time to give us feedback. Here’s a set of quick links if you want to jump down to what interests you:  

  SuperTABLE Ratings

The chart below shows that we have over 70% of users who feel that SuperTABLE is “fine” or even “super”.      

 supertableratings1

We’re very interested in learning how to get everyone more satisfied with their experience and so thanks in particular to the quarter of the respondents who took the time to add additional comments with this response. Here is a summary of what those commenters had to say:

  • 53% referred to usability issues: either they required some training, or felt the product was not intuitive.
  • 13% said they were happy; they liked the software and found it easy to use
  • 8% had installer issues or setup issues.
  • 4% had issues with the content, such as inconsistencies, lack of metadata and problems finding what they needed.

Use of SuperTABLE Features

The following chart shows the level of use for each feature.    

supertablefeatures

From some follow-up analysis, we identified 3 groups:

  • A third simply build a table (or use the default table) and export to Excel
  • A third choose a slice of data using mostly recoding and sorting to identify the stats of interest
  • The remaining third use most of the features that SuperTABLE offers

Some users commented that they were unaware of some of the features listed and may have use for them if they understood how to use the product better. We’ll look into how we can make the features more accessible.  

Usability and training

Clearly from the comments, usability and training is an area where changes would really help. What we plan to do is put up some videos and see how that helps as well as update the FAQ (if you haven’t already visited it, you may find what you’re after is already there now) and create an open space for discussion and sharing.  

SuperTABLE Online

As many of you are aware, we already have an online equivalent to SuperTABLE called SuperWEB. The most popular public deployment of this product is on the ABS website for CDATA Online or Table Builder. We’ll continue to work with ABS and other government departments this year to help make new datasets available through these interactive online tools. The results from the survey, particularly the rating of online features and the constructive comments, are very helpful in shaping our product roadmap.  

What’s next?

The survey results confirmed that we have a number of passionate and interested users. So, we would like to continue the conversation beyond the survey and invite you to participate in other ways. We’ll be creating a forum for you to submit and share your own ideas with other users and vote on what you think the best ones are.  

What else would you like to see us do? We have targeted this survey deliberately at SuperTABLE users, but perhaps if you work for a provider, you may want to comment about what is important for your organization for providing easy access to official statistics. In either case, please do feel free to share your thoughts.

Record VIEW Functionality in SuperWEB2 - comments welcomed

Sunday, October 4th, 2009 by Jo Deeker
Record View

Record View

A guest blog from Don McIntosh, our product manager for SuperSTAR. Please feel free to give us comments or feedback so we can incorporate your feedback into our product development while we are developing it.

What I wanted to cover in this post is a brief summary of what we are planning for RecordVIEW, as well as a few features that might come in a later release. I wanted to write about this now while we are developing it so that our customers and partners have an opportunity to comment and hopefully improve on the end result. Another thing we’ll do is provide a link to a test instance to let you play around with it once we have it up and running.

RecordVIEW is a key feature of SuperWEB - and one that is currently lacking in SuperWEB2. It gives users the ability to drill down into the records that contribute to any cell in a table and view other attributes of those records. We find that customers use it for a variety of reasons. Two of the most common reasons are identification of individuals in interesting sub-populations, and data validation. An example of the former is “give me the list of names of all students scored above 95% in the English test”. An interesting point is that almost all the time, the records extracted via

RecordVIEW need to be subsequently fed into another system for the user to complete their task. That’s a useful one for us to keep in mind, because perhaps we can add much more value by allowing some kind of direct integration between the RecordVIEW action and other systems.

The first step for RecordVIEW is actually to cover off much of the functionality we had in the original SuperWEB. That means identifying some cells, switching to the RecordVIEW tab, choosing what fields to report on, and then downloading to XLS or CSV. The major addition for the first release in comparison to what was in the original SuperWEB will be in the ease of use. The experience will be a lot more immersive, with fewer pauses for server updates and a richer UI. Click on a cell, chose RecordVIEW and then choose what fields to view. You can choose all fields, or start with none and add a select few. You can also sort the results, and selectively filter what fields you’re interested in viewing. One other key feature I’ll mention is that the results of the RecrordVIEW are transparently paginated, so if you have a very long list, the browser isn’t waiting a long time to update it; it simply adds more as you scroll down.

We are of course very aware that for some datasets, RecordVIEW is not appropriate, due to the sensitive nature of the data. We will keep this simple: if there is confidentiality enabled for a database, then no RecordVIEW. Other permission functionality will remain unchanged from the earlier version.

Other key features we will consider later on include cell selection from other views, such as areas on a chart or map. Also, as I mentioned earlier on, we’d like to explore how we can get RecordVIEW output might be more tightly integrated a workflow that involves taking sets of records to feed into another application for further processing, or viewing in a certain way.

It would be interesting to hear about some usage scenarios of feature ideas for RecordVIEW from our customers. We may be able to incorporate some scenarios in our acceptance testing, and hopefully learn about some ways to make this feature smarter and more in line with users’ core needs.

RecordVIEW will be available the Release 6.5 November service pack.