Results from the SuperTABLE survey are in. We had a fantastic response and I thank all of you who took the time to give us feedback. Here’s a set of quick links if you want to jump down to what interests you:
- SuperTABLE Ratings - what people think of SuperTABLE and what they said
- Use of SuperTABLE Features - most popular features and segments of users
- Usability and training - what we’ll do to improve this
- SuperTABLE Online - improvements to the online version of SuperTABLE
- What’s next - accessing our survey stats online, voting and sharing ideas
The chart below shows that we have over 70% of users who feel that SuperTABLE is “fine” or even “super”.
We’re very interested in learning how to get everyone more satisfied with their experience and so thanks in particular to the quarter of the respondents who took the time to add additional comments with this response. Here is a summary of what those commenters had to say:
- 53% referred to usability issues: either they required some training, or felt the product was not intuitive.
- 13% said they were happy; they liked the software and found it easy to use
- 8% had installer issues or setup issues.
- 4% had issues with the content, such as inconsistencies, lack of metadata and problems finding what they needed.
The following chart shows the level of use for each feature.
From some follow-up analysis, we identified 3 groups:
- A third simply build a table (or use the default table) and export to Excel
- A third choose a slice of data using mostly recoding and sorting to identify the stats of interest
- The remaining third use most of the features that SuperTABLE offers
Some users commented that they were unaware of some of the features listed and may have use for them if they understood how to use the product better. We’ll look into how we can make the features more accessible.
Clearly from the comments, usability and training is an area where changes would really help. What we plan to do is put up some videos and see how that helps as well as update the FAQ (if you haven’t already visited it, you may find what you’re after is already there now) and create an open space for discussion and sharing.
As many of you are aware, we already have an online equivalent to SuperTABLE called SuperWEB. The most popular public deployment of this product is on the ABS website for CDATA Online or Table Builder. We’ll continue to work with ABS and other government departments this year to help make new datasets available through these interactive online tools. The results from the survey, particularly the rating of online features and the constructive comments, are very helpful in shaping our product roadmap.
The survey results confirmed that we have a number of passionate and interested users. So, we would like to continue the conversation beyond the survey and invite you to participate in other ways. We’ll be creating a forum for you to submit and share your own ideas with other users and vote on what you think the best ones are.
What else would you like to see us do? We have targeted this survey deliberately at SuperTABLE users, but perhaps if you work for a provider, you may want to comment about what is important for your organization for providing easy access to official statistics. In either case, please do feel free to share your thoughts.


